Refund policy

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition.

Refunds are issued after the returned item is received and inspected. Please allow 5–10 business days for the refund to process.

Final sale, custom, worn, or damaged items cannot be returned.

If your item arrives damaged or incorrect, contact us within 7 days with your order number and photos.

Customers are responsible for return shipping unless the item was damaged or incorrect.

To start a return, email us at bergeron.brothers@zootzzcompany.com